Tailored Care for Your Furry Friend
FIRST IMPRESSIONS MATTER - STARTING ON A HIGH NOTE: THE WELCOME VISIT
With new dogs we start with a pressure free meet & greet consult with you and your dog to build a bond of trust with your dog through positive interaction with a sit down chat in our Doggy Living Room with an enrichment experience for your dog with snuffle mats, toys & treats or even a walk across to Horton Country Park
Orientating & Calming exercise: Reading Doggy Body Language
Our expert groomers are skilled in canine communication. In our specially designed Living Room we provide an enjoyable & enriching activity in order to:
- Create a positive association with the Salon & calm your dog's nerves or excitement
- Observe your dog's behavior, body language & emotions
- Perform gentle hands-on evaluation
- Chat through your dog's personality & comfort level
- Check out the type of coat your dog has & you can decide with reference to the Look Book & grooming schedule what style haircut suits you both; and
- Create a personalised grooming plan.
the decrompress approach
We believe in working at your dog's pace:
- Short breaks between grooming stages and as and when needed
- Preventing over stimulation
Bathing Bliss
We've turned bath time into a relaxing experience & use a gentle introduction to water & suds.
Drying Delight: Comfort is Key
Our drying techniques are designed for maximum comfort:
- Gradual introduction to dryers
- Use of quiet, low-stress equipment
- Air drying for sensitive pups
- Separate drying room to minimise the noise in the salon
Clip and Groom: Patience Makes Perfect
We take a gentle approach to clipping and scizzoring:
- Private grooming areas with minimal distractions
- Gradual desensitization to clippers & scissors
- Short sessions with plenty of breaks
- Positive reinforcement throughout
Teeth Cleaning
Regular Nail Clipping and Alternative Approaches
We will clean your dogt's teeth either with tegular brushing or ultrasonic and provide you with tips for at-home dental care.
Regular Nail Clipping and Alternative Approaches
Regular Nail Clipping and Alternative Approaches
We provide regular nail clipping but can also teach your dog to use a nail board to file their own nails if helpful
Finishing Touches: Leaving on a High Note
Finishing Touches: Leaving on a High Note
We end each session on a positive note:
- Supervised play sessions with furry friends or an enriched ACE session
- Extra cuddles & treats
Our Promise: Continuous Improvement
Our Promise: Continuous Improvement
Finishing Touches: Leaving on a High Note
We're committed to making each visit better than the last:
- Ongoing assessment of your dog's progress
- Regular updates for pet parents
- Tailored strategies for ongoing comfort & trust-building